Plan access
Set what changes how you board.
Choose only the needs related to the vehicle, platform, seating, or assistance. These choices build a journey summary without asking for personal data.
Vehicle plan
B1 vehicle space
Low doorway · 32-seat busB1 vehicle space
Door and ramp
Mobility bay
Mobility bayCompanion seatLow doorway · 32-seat bus

Boarding process
See assistance working at the platform.
An assistant stays at the chair handles while a second staff member operates the doorway lift. The passenger still decides how assistance is provided.
- Lift platform remains level
- Chair handles stay supported in motion
- Door control is operated by staff
- Assistance method is agreed together
Support
Assistance we can prepare
- Position a ramp or lift
- Guide passengers to the bay and door
- Secure a mobility device
- Store luggage in a low compartment
Clear limits
Assistance limits
- Staff do not manually lift passengers
- Medical equipment remains with the passenger or companion
- Last-minute changes depend on the replacement vehicle